Not resolved
1.5
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
0 comments

I bought a TV from Brandnewdealsusa.com.After two weeks of no communication I began to call them.

They never answered the phone, or returned my calls. I started a dispute with PayPal, and after over a month the TV shows up in the original box purchased from Sam's Club. Without any additional packaging the TV base had come loose in the box and punctured the 65" TV screen. Their Web site clearly says they will exchange at their own expense any damaged product.

It has now been two months with no phone calls. PayPal says I have to pay to ship it back if I want them to help get a refund. This company took my money and did nothing but lie, and ignore me. They owe me $1,200!

DO NOT DO BUSINESS WITH THIS COMPANY!YOU HAVE BEEN WARNED!

Reason of review: Damaged or defective.

Monetary Loss: $1200.

Preferred solution: Full refund.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like